FAQ

How often you change the water in your cold plunge depends on several factors. Most notably:

- How often it is used

- If users have showered/rinsed right before

- If you are using a filter and/or sanitization system.

Basically, the more exposure to organic matter the water has, the faster it will get dirty. While on the other hand, adding filtration and sanitization systems will counteract much of this.

Without sanitization & filtration, we suggest changing the water after 3-5 uses. With these systems, your water can last as many as 30 - 50 uses.

Regardless, we suggest not waiting longer than 3 months in any circumstances before changing the water, or when the water is noticeably getting foggy or has a scent.

If you purchased a cold plunge tub without a chiller, you're tub requires no setup! Just find a level & sturdy spot (not on sand or shiftable material) and enjoy!

If you purchased a Canuck cold tub with a chilling system, there only a few simple steps:

1) Connect the external chiller (N/A for units with internal chiller) to the tub (we'll send a video).

2) Fill the tub 3) Plug in the chiller (through provided GFCI plug), priming the pump, and let the water cool to your desired temperature. Then just let the water chill to your desired temperature, and enjoy!

If you purchased a Canuck Cold Tub chilling system, your chiller will have a built-in digital thermometer & instructions on how to set your ideal temperature (it's pretty easy).

We currently ship across Canada & the USA (lower 48 states). Shipping rates (including free shipping) include all border and tariff fees.

All cold plunges are delivered to your curbside (driveway/storefront), unless specifically requesting another location (for which additional fees may apply).

Pay attention to any "Ships in" timeframe in product descriptions. All cold plunges are made-to-order and this is the amount of time to prepare your order, before shipping. Whereas "shipping time" is the estimated time in transit from our facility to your location, which is separate.

Our cold plunges/ice baths caters to a wide range of users and settings, including:

• Athletes & Gyms: Ideal for post-workout recovery to reduce muscle soreness and inflammation.

• Wellness Centers, Spas, & Retreats: Provides a premium service that attracts health-conscious clients seeking cold therapy benefits.

• Hotels & Resorts: Enhances guest experiences by offering luxury recovery and wellness options.

• Homeowners & Fitness Enthusiasts: For those integrating cold therapy into their personal wellness routines to boost physical and mental health. The versatility of the Canuck Cold tub makes it an excellent choice for both personal and commercial use.

Based on our weatherproof chiller, which operates at approximately 450 watts (0.45 kWh), the estimated monthly cost is between $18 and $28 when used daily. This estimate is calculated using an average electricity rate of $0.12 per kWh and daily usage of about 6-8 hours to maintain a constant water temperature in the low 40°F range, even in outdoor conditions. The chiller’s efficient design ensures that the fan and compressor only activate when cooling is necessary, significantly reducing energy consumption when the water is at the desired temperature. However, outdoor cost is often higher, especially in hot environments.

Our cold plunges/ice baths are designed to offer superior durability, ease of use, & aesthetics at a lower cost compared to other cold plunge systems. Unlike alternatives that use plastic or inflatable materials, our tub’s robust design and hand made quality ensure they last longer and looks sleek in any setting. The intuitive filtration and temperature control systems simplify maintenance, and the product’s price point provides high-end performance without the high-end price tag.

Canuck Cold Plunges come with a 12-Month Manufacturer Warranty:

We provide a 12-month manufacturer warranty on all cold tub products, commencing from the date of delivery or pickup. This warranty covers defects in manufacturing and workmanship but excludes coverage for regular wear and tear.

Read all product page content to ensure you understand any specific stipulations of wear and tear.

Should you encounter any issues during the warranty period, please contact our customer support team at support@canuckcold.com. See full warranty details at www.canuckcold.com/terms

No, you can keep it plugged in! The GFCI protection ensures that you won't experience stray electrical currents - even if you spill a little water. GFCI is the same protection that modern homes use in kitchens and bathrooms to prevent electrical injury in places that might get wet.

Our units sold without a chilling system also include grounding capabilities, which we highly recommend connecting to a reliable grounding source, even though that system would not include electricity (extra safety).

You don't need a very long time for optimal health benefits - even 2 minutes of cold exposure achieves optimal benefits. If you're new to cold plunging, its best to ease yourself into the practice and remember that more is not always better.

You should exit the cold tub when/if you start to shiver - this is your body's first response to protect against hypothermia, so at this point you should exit the tub.

We highly recommend keeping your cold exposure sessions under 10 minutes, until/unless you are well versed.

Remember, longer sessions doesn't necessarily mean better results. In fact, it can achieve the opposite. Heed your body's natural responses.

Each tub varies in size, so it's important to view the specs of each tub in the product description. but they range in length from 4 '- 6', and are usually about 2' wide.

How often you cold plunge (practice cold water immersion) depends on several factors, like your age, health considerations, & cold exposure experience, but generally speaking, 12 minutes per week is a good target, over 2-5 sessions.

Canuck cold tub chillers/chilling systems can maintain your preferred temperature to as low as 37°F | 3°C and upwards of 60° | 15°C, depending on the temperature of the surrounding environment.

Canuck cold tub maintenance & cleaning is simple and easy, relative to other options. Once you purchase your cold tub we will send you a comprehensive list, but here are the basics:

1) Rinse off before each use. The cleaner you are, the less bacteria that will have to be removed from your tub. Also, keep in mind that circulating water (chiller + filtration system) is more easily kept 'clean', so you might want to consider a Canuck chilling system (if not already included with your model), which circulates the water.

2) For prolonged water life, regularly check water levels (pH, Chlorine, etc...) with our 4-in-1 test kit, and add chemicals to maintain proper balance. See www.canuckcold.com/category/sanitization for specific sanitization products.

3) If you're using a cold plunge chiller system, check your filter regularity to ensure its not clogged (proper water flow) and make sure to clean or replace it when it's clogged (similar to a home air filter).

4) We recommend draining & refilling your cold tub every 40 or so uses, even if you keep up with maintenance, recommendations, and there are no signs of bacteria in your water. Don't worry, we've included fittings that effortlessly connect to a regular garden hose or 3/4" tubing, so this process is pretty easy.

5) After each cold bath, wipe/clean your inlet strainer with your hand (or cheese cloth) to remove any large debris.

Unlike cold tubs that use dangerous ozone generators (many ozone generators are not legal or safe for use), our tubs use a simple & long-used method of chlorine to kill bacteria and keep your water crystal clear - it's very easy.

Consult with a doctor before using, especially if you have preexisting medical conditions.

Immediate bodily reactions to the cold water are expected, but If you begin to shiver uncontrollably after the initial shock, immediately exit the tub, as this is the first sign of hypothermia.

Ensure your plunge is placed in a safe area, where the tub can be drained, where slipping is not a risk, and where no electrical devices could make contact with the water.

Ensure your equipment meets local standards, as there are many products on the market that do not meet local safety standards.

Yes, most of our cold tubs are made for indoor and/or outdoor environments (unless otherwise stated), from the blazing heat to the frozen north.

Our Cedar Cold Tubs are protected with high-quality stain & sealant to protect against harsh weather, but we recommend placing your tub in a covered space to maximize it's lifetime. Our Onyx Cold Plunges are coated in a black or white protective layer, which is rustproof, chemical resistant, and non-toxic to offer superior outdoor durability compared to inflatable ice baths or regular metal ice baths, in an outdoor environment.

Chiller systems must be turned off and drained when ambient temperatures reach freezing, but at this temperature your water will freeze without the chilling system.

Cold plunge cooling time will vary depending on the starting temperature of your water.

If you want it to speed up this process, you can accelerate this time with with 200 lbs of ice. Otherwise, it will take approximately 6-18 hours to chill to your desired temperature.

We have different chillers with different capabilities. Please review the details for each chiller individually, here: 1.0 HP Cold Plunge Chiller & Sanitation 3/4 HP Cold Plunge Chiller - Weatherproof

1/2 HP Cold Plunge Chiller